Shipping policy

Shipping Policy

Processing Time

Orders are typically processed within 1-3 business days. If you ordered during a pre-sale event, it may take 1-2 weeks for your item to be shipped.

Shipping Methods

We ship via standard carriers within the United States. Shipping fees may apply and will be calculated at checkout.

Microbiome Test Kits

Your microbiome test collection kit will be shipped to you upon payment confirmation. Once you have completed your sample collection, follow the included instructions to ship your sample to our CLIA-certified partner laboratory using the prepaid return label provided.

Results Delivery

Results from your microbiome test will be delivered digitally through our secure portal within 2-3 weeks of the laboratory receiving your sample.

Free Shipping

Free shipping on orders over $70.

Contact

For shipping questions, contact us at pipeline@researchedelements.com

Balancing Network
2751 E Jefferson Ave, Suite 400
Detroit, MI 48207